SiteGround Vs HostGator Review – Which Is A Better Web Hosting?
Are you looking for the best web hosting service?
There are many web hosting providers like Bluehost, Hostgator, SiteGround, and others to go for but choosing the best can be tough for beginners.
Here in this post, I will be talking about HostGator and SiteGround. Both are renowned web hosting providers but which one you should choose?
I have done hours and hours of detailed study on the above two and by the end of this article, I’m sure you will have a clear picture of which one you should go for.
SiteGround Vs HostGator: Detailed Comparison
When it comes to web hosting service we cannot go by the fact whose name is more famous or who got the most awards or who is the oldest in the industry.
You should look on the basis of the points that matter to you and your website not by just another number that says how many people they serve.
Now, I will tell you the main differences between HostGator and SiteGround by taking care of all the important aspects that a web hosting provider must have.
- Customer Support
- Affordable Pricing
- Uptime
Customer Support
When it comes to customer support, you will never find any problem with the SiteGround’s technical support team. They are the best team I have ever seen.
Whereas the HostGator’s support team seems to be not that responsive and they take time (like 15-20 mins) to answer your call.
You would require experienced and technically sound support representative to answer your queries and help you in every possible way in case of site issues.
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Free domain
With SiteGround, you will get a free domain with your first purchase with SiteGround. However, Hostgator doesn’t offer any free domain.
Going with SiteGround will eventually result in saving cost for you that you would rather be investing in buying a domain.
Please note, that you have to claim for this free domain and then only you will get it. Merely buying a plan from SiteGround does not guarantee you this feature but you have to avail it during the process.
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Pricing
When going to a new hosting service provider, one looks for a host that is most profitable in the aspect of cost.
Both of the companies have three different plans for hosting service but what sets them apart are their features and services offered in those pricing plans.
The price always varies from the most basic one with only one domain to the fully loaded plan with all the amenities and features.
In the case of SiteGround, it varies from $3.95 mo. – $14.95 mo. and in the case of HostGator hosting prices are in the bracket of $5.56 mo. – $13.56 mo.
It will depend on the plan you will choose and the amount you are planning to invest for hosting.
If you are planning on hosting just a single website or planning on to set up a whole e-commerce business and is not willing to invest a lot in the hosting service, I would suggest you go for the SiteGround, you will be amazed by the prices offered by them.
As you can clearly see the plans have a vast starting range gap between the two, it may seem not a lot at first but when it all adds up for years and years of hosting, it becomes quite troublesome as an expense. SiteGround has a starting range of $3.95/m whereas HostGator has a starting range of $5.56/m. So in this case, I think SiteGround is a clear winner and has managed to offer better services for a lower price too.
SiteGround has a starting range of $3.95/m whereas HostGator has a starting range of $5.56/m. So in this case, I think SiteGround is a clear winner and has managed to offer better services for a lower price too.
SiteGround is a clear winner and manages to offer better services for a lower price too.
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Free CDN
In SiteGround, you will get a free Cloudflare CDN whereas no such thing is provided in HostGator in any of their packages. So you will get Lower Network Latency and near to Lower Packet Loss.
Customer Base
The SiteGround has a client base of about half a million+ and the HostGator has client toll of about 5 million. Having a better customer base does add up but it gets affected the most by the customer satisfaction level and how the current customers are treated when it comes to any problems and errors.
HostGator does have an edge but looking at their customer support system, SiteGround does take away the medal as quantity does not matter to them but quality does.
SiteGround process 1800+ tickets, 1000+ phone calls and 2500+ chat requests per day.
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SuperCacher Technology
The SiteGround does work on the SuperCacher Technology so basically you will get more speed and smoother processing and SiteGround will provide you with Premium Security Backup so this will also come handy against any security attacks, if in case that happens.
Uptime Guarantee
The HostGator do claim an uptime guarantee of 99.99% but the SiteGround claims the exact same figure and in addition, they back it up with a guarantee claim they give for the loss you will suffer if there’s any downtime more than 0.1%. That does sound very confident from the SiteGround side when it comes to uptime.
Company’s Background
HostGator has been in business from 2002 whereas, SiteGround has been in the business from 2004. And both of them had a consistent increase in the number of customers and this figure is still growing in both the companies. This does not give us a proper comparison but it can be considered that the older the better but not necessarily.
Apart from these factors, there are many factors like Bandwidth limit, Free Daily Backup, Free Website Builder, Money Back Guarantee, Unlimited Emails & DBs.
I found most of these more prevalent in SiteGround rather than HostGator. Some of these services were not even offered by HostGator for free or even at all.
Both of them are good but after looking at the whole picture, I came to a conclusion that the SiteGround takes over HostGator in a lot of parameters and aspects.
Some of the aspects were also dominated by HostGator but overall, I think SiteGround won the race because of its superior tech support and faster processing of the complaints by the customers and also Siteground is equally good for Drupal, Joomla, and WordPress.
HostGator does have a bigger customer circle but it does guarantee you all the customer facilities and benefits as compared to SiteGator.
In the long run, you would rather wanna go for better tech support system and greater uptime rather than a cheaper price and if you want to transfer your hosting service to SiteGround, You are in luck!
SiteGround Does it for free! and their support team will also assist you in the process also.
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So if you are a newbie or just want to transfer your hosting service to SiteGround. Now, you have a clear mind about the best Hosting Service Provider i.e. SiteGround. I would say just go for it and if you have any queries just comment down here and I will answer it as soon as possible.
